HomecomingCypress.com - Our Policy

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Homecoming Cypress.com
Policies


Store Policy

ORDER EARLY -
Please place your order at least 1 week prior to your homecoming date.
(Note: Unless the website says "SOLD OUT"...we can still take orders.)

PAID IN FULL - No mum/garter will be made until full payment is received.

SUBSTITUTIONS - Substitutions may be necessary - 1st come/1st serve basis

RETURNS - (Due to the nature of this handcrafted custom item) - NO returns or refunds allowed.
There are no returns on Homecoming Mums, Spirit Gifts, Homecoming Supplies or Custom Orders UNLESS there is DAMAGE to the product.
HomecomingCypress.com must be notified within 24 HOURS of any defect to the mum.
Custom Orders/Spirit Gift Items - You have 24 HOURS to inspect the product for any damage and make notification to the Homecoming Cypress.com staff.

REPAIRS - Notify us within 24 hours of pickup/delivery. (Call 832-253-7454 - ask for KRISI)

DELIVERY SCHEDULE:
Customers can choose to PICKUP the mums/garters by calling 832-253-7454 for the Cypress area driving directions.
Hand Delivery fees are as follows:
(Note: Hand delivery to home via our van and driver must obtain a signature upon delivery.)
Local CFISD/ Cypress areas - $10.00
Katy, Spring Branch, Waller & Tomball ISD areas - $15.00
Spring, Magnolia, The Woodlands & Conroe ISD areas - $20.00

USPS Shipping rate outside of the above Texas areas: $25.00

PAYMENT - We accept VISA/MASTERCARD/AMEX/DISCOVER/PAYPAL
Privacy Policy
We highly respect your privacy. All personal information submitted to Homecoming Cypress.com will be kept confidential and will not be accessible by other third parties under any circumstances.

We truly respect your privacy and will strictly adhere to the following:

  • We do not sell or market email addresses of our visitors and customers to other companies.
  • This site uses cookies to maintain our secured server shopping cart system and to monitor the effectiveness of our marketing efforts.
  • This site uses an online shopping cart order form that collects contact information (name, address, email address, credit card information) with the purpose of processing and shipping orders only.
  • This site collects IP addresses for the purpose of tracking user sessions which will provide information on which areas and products are visited, but the visitor will remain anonymous.

 
 
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